CUSTOMER EXPERIENCE

Mobile App Experience

Capture feedback directly within your mobile app to drive user adoption, loyalty, and satisfaction—without the need for technical expertise.

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Customer Experience

Overview

When customers use your mobile app, points of friction, bugs, or other issues can result in a poor user experience that often leads to churn or vocal detractors.

With GetFeedback, you can capture in-app customer feedback without disrupting the user experience or taking users away from your app.

After an easy, one time installation, take control over listening, without depending on engineering.

Create and edit listeners delivered natively within your app, through the simple and intuitive GetFeedback interface.

  • Reach the right users with micro-targeting options for maximum engagement
  • Get detailed technical and user data with every feedback item
  • Boost app-store ratings by identifying areas to improve & making fixes
  • Listen via feedback button and targeted surveys; both fit seamlessly into your app

Get a holistic view, fast

Target specific users or groups and trigger surveys based on user behaviors. Learn what’s driving churn and get to the root of technical problems.

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Product Screen Mobile Experience

Take a data-driven approach to your mobile app experience

Get targeted feedback

Use advanced targeting to gather feedback from specific users at specific moments. Identify and dig deeper into the areas where users experience friction.

Find & fix bugs, fast

Use in-app feedback to empower users to flag annoying bugs and issues, so you can fix them quickly.

Data-rich insights

Find the root of the problem with detailed user information that accompanies every feedback item, including device type, screen resolution, battery status & more.

With GetFeedback, we can capture the Voice of the Customer to understand where and how we can improve, so we can increase the overall adoption and satisfaction of the app.

Stijn Bannier

Product manager mobile at KLM Royal Dutch Airlines

Leading brands choose GetFeedback for customer insights

Yeti
Puma
Honeywell
Toyota
Carrefour

Ready to get started?

Learn more about mobile experience management with GetFeedback and schedule a demo.

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Marketplace

Return to marketplace

See our full suite of solutions for market research, employee and customer feedback, and more.

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Web

Website Experience solution

Want more holistic insights? Improve user experience and increase conversions with real-time web feedback.

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