CUSTOMER EXPERIENCE

Event Experience

Capture pre- and post-event feedback to shape event plans and create memorable experiences.

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Customer Experience

Overview

Customer events shape brand perception and amplify important announcements. With multiple events vying for attention, creating experiences that draw audiences in and keep them coming back can be a struggle.

Uplevel your events by understanding what matters to different segments of your audience.

Shape the agenda by listening to your attendees before the event and de-risk important (and often expensive) decisions. Understand how it’s going with real-time results and prioritize what to improve with post-event surveys.

  • Get the big decisions right by gathering preferences from prospective attendees before the event with branded, personalized surveys
  • Get in-moment feedback through surveys and polls natively in virtual events with our Zoom and Microsoft Teams integrations**
  • Collect timely feedback right after an event to understand performance on key aspects of the event for attendees overall, and by segment

    **coming soon

Leading brands choose Momentive for customer insights

Yeti
Puma
Honeywell
Toyota
Carrefour

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Learn more about our Event Experience solution and schedule a demo.

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See our full suite of solutions for market research, employee and customer feedback, and more.

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NPS® Programs solution

Assess your event over time and get a “north star” measurement of brand health with NPS® tracking.

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